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Using my own designs

If you’ve already created your files for print, take a quick look at these guidelines before you place your order. It might save you time - and should help ensure your artwork is in the best possible format for print.

4 Rules for Designing the Perfect Fit:

  1. Make sure you've accounted for the 'bleed' in your design, filling this area with any background colours or images. Ensure all important parts of your design are kept within the safe area. (What does this mean?)
  2. Where possible designs featuring graphics or text should be submitted as vector based PDFs. To keep your text in vector format, we recommend applications like Adobe Illustrator, Adobe InDesign and more recent versions of Adobe Photoshop. Please note, saving text in JPEG format could result in 'fuzzy' edges.
  3. When your design features a mix of photography and text, make sure your placed photographs are 300 dpi, and where possible that your final design is saved as a PDF.
  4. Make sure you pre-flight your PDFs using the 'Adobe PDF/X-1a' preset. This option can be found in Adobe Illustrator, Adobe InDesign and more recent versions of Adobe Photoshop.

To set the correct colour space for your PDF, click on the 'output' option shown on the left of your screen when you select the 'Adobe PDF/X-1a' preset. In the 'colour' box, select 'Coated FOGRA39' from the destination dropdown.

Format

Graphics and text designs (basically, any non-photographic content) are best submitted as vector based PDFs. This will ensure your lines and text are nice and crisp. If you upload bitmap-based content (JPEGs or PNGs), there may be some fuzziness around your text.

You should also make sure that there are no cut or crop lines, all transparencies have been flattened and any fonts used are embedded, before saving your designs. For best results, we recommend using the following preset to preflight your designs: Adobe PDF/X-1a.

Size / Resolution

If you are uploading photography or non-vector artwork (e.g. JPEGs), please make sure they are no less than 96dpi (ideally at 300dpi). If your designs are a mix of photography and design, make sure the embedded photographs used are above the recommended pixel sizes.

Remember large, high-quality JPEGs will produce the best results for photography. See the table below with the minimum and recommended pixel dimensions, for each product.

Product Minimum (96dpi) Recommended (300dpi)
MiniCards 280 x 121 pixels 874 x 378 pixels
Business Cards 333 x 223 pixels 1039 x 697 pixels
Postcards, Greeting Cards, Luxe Notecards and Luxe Postcards 575 x 412 pixels 1795 x 1287 pixels
StickerBooks 138 x 138 pixels 283 x 283 pixels
Round Stickers 151 x 151 pixels 472 x 472 pixels
Large Labels 325 x 215 pixels 1016 x 673 pixels
A4 Letterheads 809 x 1138 pixels 2528 x 3555 pixels

Colour

MOO’s printers use a 4 colour ink process (CMYK). Please be aware that screen colours (RGB) may appear duller or lacking in contrast when printed.

Always preview your work in CMYK where possible.

We use public ICC profiles, so if you preview and save your files using the 'Coated FOGRA39' colourspace, they will not be altered by our back end processes.

Photo enhancement

Our image detection software will recognise any non-photographic content, and remove our dynamic photo enhancement. Find out how to re-apply it, or to preview your work with photo enhancement added in our photo enhancement FAQ.

Cropping

It's not widely recognised but business card sizes can vary slightly in size from country to country - and even business to business. For this reason, your cards may not fit our templates perfectly.

When you upload your old artwork and start to position it, you’ll see an indication of the 'bleed' and 'safe area'. Make sure any colour in your design fills the bleed edge-to-edge, and check that your important information is inside the safe area.

We've put together a small slide show, which explains the 'bleed', 'trim' and ‘safe area’ more clearly. It also shows common mistakes and how to avoid them.

If you need to alter the design of your card, our artwork guidelines and templates should help.

Typography / Text / Line Art

There are some key points to remember when using text/line art in your designs:
Make sure text is at least 8pt - very small text can look good on screen but does not print well.
Try to keep text in bold colours, made up of one or two inks only (C, M, Y or K).
When printing lines in a solid or dark colour, make sure they are no thinner than 0.5pt. If you're using a lighter colour, we recommend 1pt.
Make sure all fonts are embedded or outlined.
Save your designs using the 'Adobe PDF/X-1a' preset, where possible.
Remove any cutting, crop or trim marks. These are applied by MOO, as we send your files to print.

If you want to try your existing design on one of our templates, head over to the artwork guidelines and templates FAQ.

Email Support

If you have a question about your order or they have arrived with problems, please contact our customer service team for help.

They're nice people, you'll like them, and they'll fix any problems you're having.

Contact MOO

Live Chat Support

Having trouble making your order or need some more information before you buy? Try a Live Chat with the team. They'll answer your questions about placing an order via instant message chat.

Please note, as we are testing this service we may not be available at all times.

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