Still need help? Get in touch with us:

HOW TO CONTACT: WHEN TO USE / HOURS OF OPERATION

Email

Email MOO
  • ideal for technical issues
  • particularly for artwork problems and returns/refunds
  • we’ll get back to you by the end of the next working day (but often much quicker)

Phone

0207 392 2780

  • ideal for quick questions, like product information and turnaround time
  • not ideal for technical problems
  • recruiters, please do NOT call customer support, please visit Recruiters
  • available 8.30am-midnight (BST) | Mon-Fri | excl. Public Holidays

Chat

(Chat is currently unavailable)
  • ideal for order support and quick questions
  • particularly for problems during the creation process
  • available 8.30am-midnight (BST) | Mon-Fri | excl. Public Holidays
  • when at full capacity, button may appear greyed out

The MOO Promise

We hope you're happy with all your MOO products - but if you're not, we'll do everything in our power to fix the problem. In the unlikely event that we can't help, we'll happily give you your money back.

Learn more about The MOO Promise.

Blowing our trumpet

We're bound to say our customer service is good, because we want you to like us. Who would say their customer service is rubbish?

Instead, here's some quotes from our customers, so you don't have to take our word for it.

Got some business cards from moo.com and not only are the cards the best quality card I've had to date but the customer service is 5 star!

Neville Black www.nevilleblack.com

Customer service at MOO rocks my socks! Even though I don't wear socks much in AZ! Thanks again!

Erin Durband www.ekahd.com